Some users are reporting that their Google Homes and Chromecasts aren’t working properly, possibly following a software update. Google has responded to a bunch of users on Twitter to say that it’s working on a fix and will let users know once it has one.
Hey there, sorry for the trouble. We don’t have a time frame, but rest assured that our team is working hard to have this fixed — we’ll let you know once we have an update. Thanks for bearing with us.
— Made by Google (@madebygoogle) June 27, 2018
The company also confirmed the issue to TechCrunch, although it didn’t offer an explanation. The issues with Chromecast appear to prevent people from streaming at all. The Chromecast icon has disappeared and doesn’t allow for casting in specific apps. Meanwhile, Google Homes appear to be completely unable to process requests, and in some cases, requests to be set up again.
@madebygoogle Since today when i say OK GOOGLE, home replies me with “Google home has not setup yet. Download Google Home app”. I even tried factory reset but Google home is replying with same command. Can anybody help here
— Yogie tegar p (@yogie_tegar) June 27, 2018
We’ll update this post as we hear more.